Our Policies

Effective Date: July 2026

At Asendify, we believe in transparency. These policies outline how payments, refunds, and our terms of service work.

01

Payment Policy

  • All packages at Asendify require full payment made 3 months upfront, prior to the commencement of any work.
  • This 3-month upfront term applies universally to every package, regardless of size or price point.
  • All payments are made in GBP (£ British Pounds).
  • All payments must be made in GBP. Payments made in any other currency will not be counted toward the package payment.
  • A 45% service fee applies on top of every fee we charge — see the Fees Overview below for full details.
  • No work will begin until payment has been received in full.
  • Calls will not be booked until payment has been made. Payment must be made first to secure your spot; the call to scope your package follows after payment. For YouTube Growth and AI Automations, this is a £43,500 deposit (3 months at the £10,000/month minimum, plus our 45% service fee). For Web Design, this is a £14,500 one-time project fee (£10,000 minimum plus our 45% service fee).
  • If your final package or project price is more than the minimum you've already paid, the remainder is collected on the call once your package has been scoped.
  • A one-time platform fee applies on top of all other payments. This fee is £10,000 minimum, or 100% of your first month's payment if that amount is more than £10,000 — whichever is greater.
02

Fees Overview

  • YouTube Growth / AI Automations / Clipping deposit: £43,500 (£30,000 — 3 months at the £10,000/month minimum — plus our 45% service fee).
  • Web Design project fee: £14,500 (£10,000 minimum plus our 45% service fee).
  • Service fee: 45%, applied on top of every payment we charge — including the monthly package or project payment, the one-time platform fee, the documentation fee, and the payment processor fee.
  • One-time platform fee: £10,000 minimum, or 100% of your first month's payment if that amount is more than £10,000 — whichever is greater. Plus our 45% service fee.
  • Documentation fee: £3,000, one-time, plus our 45% service fee — totaling £4,350.
  • Payment processor fee: £1,000, one-time, plus our 45% service fee — totaling £1,450.
  • Currency: all payments are made in GBP (£ British Pounds only).
  • Remainder on call: if your final package or project price is more than the minimum you've already paid, the remainder is collected on the call.
03

Refund Policy

  • All payments are fully refundable if you don't see results in your first month.
  • Once a refund is requested, it will be processed within a maximum of 60 days.
04

Policy Stability

  • The policies outlined on this page will remain unchanged for a minimum of 12 months from the effective date above.
05

Verification Notice

  • Asendify only conducts business through booked calls and our official channels — including all social media channels listed on this website (Instagram, YouTube, LinkedIn, X, and Discord) and our official email.
  • We are not responsible for arrangements made with parties impersonating Asendify outside of these channels.